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If you are unhappy

Description
What to do if you are unhappy with a Council service
Url
/Customer-Services/Complaints/If-you-are-unhappy.aspx

Comments, Compliments and Complaints

Description
We are proud of the standards that we achieve but realise that things do occasionally go wrong
Url
/Customer-Services/Complaints/Complaints.aspx

Complaints Policy

Description
Complaints Policy
Url
/Council--Democracy/Councillors,-Decisions--Meetings/PDF/Complaints-Policy.pdf

How to claim Housing Benefit

Description
How to claim and who can claim Housing Benefit
Url
/Benefits/Housing-Benefit/How-to-claim.aspx

Proof for your claim

Description
You are responsible for giving us the information and proof we need to support your Housing Benefit claim.
Url
/Benefits/Proof-you-need-to-provide.aspx

Anti-social Behaviour Case Review

Description
How to ask for a review of responses to incidents of anti-social behaviour
Url
/Community/Community-Safety/Anti-Social-Behaviour/Anti-social-Behaviour-Case-Review.aspx

Assessment of need and Priority

Description
To try and be as fair as possible in deciding who should be offered properties, we use a banding system
Url
/Housing/Housing-Needs/Getting-a-Home/Assessment-of-need-and-priority.aspx

Pruning deciduous broadleaf trees

Description
A guide to pruning Deciduous Broadleaf Trees
Url
/Planning/Conservation/Trees/Pruning-Deciduous-Broadleaf-Trees.aspx

Moving out check list

Description
Moving out check list
Url
/Housing/Housing-for-Tenants/Want-to-move/Moving-out-check-list.aspx

Person Specification - Director

Description
Person Specification - Director
Url
/Corporate-Information/Financial-Information/Person-Specification-Director.aspx
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