Approaching your neighbours

What are my responsibilities as a tenant?

Your tenancy agreement states you are responsible for your own behaviour and the behaviour of anyone living with you (including children) or anyone visiting your property. You are responsible for their behaviour inside your home and in the locality of your home.

How to approach your neighbours if you have a problem with their behaviour

If it is safe to do so, try talking to your neighbour, in the first instance.  

Here are a some tips.

• Think about the issue and ask yourself “am I being reasonable?”.
• Make sure it is safe to approach your neighbour.
• Take the time to say hello to your neighbour or invite them in for a cup of tea or coffee and a chat.
• Choose a time that’s convenient for everyone. Try to avoid meal times and late at night or early morning.
• If you are on good terms with your neighbour and there is a noise issue invite them to your house to listen to it. They may not know they are causing a problem.
• If there is a noise issue ask yourself “is this an everyday living noise” and cannot be avoided?
• Understand your neighbour may have a different lifestyle to yours.
• Do not leave talking to your neighbour for too long as the problem will get worse and you will get angry and less likely to come to an agreement.
• Do not start shouting or threaten your neighbour as this will make the problem worse.
• Be prepared to listen to what your neighbour has to say and come to an agreement that is best for both of you. 
• If you feel you cannot speak to your neighbour you can write them a letter. Keep a copy as it is useful evidence if the problem gets worse.

If speaking to your neighbour is unsuccessful contact our housing team or your Independent Living Manager

You might also be interested in having your say and making a difference: Get Involved 

Haven’t found what you’re looking for? Please contact us on tenantinvolvement@dover.gov.uk if you think we have missed information or tell us how we can improve this page.