Homelessness
We have a duty to provide people who are homeless or threatened with homelessness with advice and appropriate assistance.
Rough sleeping is the most serious form of homelessness and if you are concerned about a person sleeping rough please contact us.
Homelessness strategy
Our Homelessness strategy and action plan have recently been updated. You can find this document by clicking the link below.
Homelessness Strategy 2020 - 2024
Useful information
Useful contacts
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Citizens Advice Bureau
Dover, Deal and District Citizens Advice Bureau is an independent local charity which provides free information and advice to everyone who needs it regardless of race, sex, colour, disability, sexuality or nationality. The service is free, independent, confidential and impartial.
The Citizens Advice service is the UK's largest advice provider, with nearly half the population using the service at some point in their lives.
3 Park Street, Deal, Kent, 0808 278 7961
Maison Dieu Gardens, Maison Dieu Road, Dover, Kent, 0808 278 7961
- Shelter
The Shelter Helpline, 0808 800 4444 is available to all residents in Kent. This is a free service available every day of the year from 8am to 8pm Mondays to Fridays and 8am to 5pm on Saturdays and Sundays. In addition they have web based advice information, diagnostic tests and downloadable leaflets.
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Kent Homechoice
Kent Homechoice is a Kent wide organisation which focuses on helping those who are at risk of or currently homeless. They have lots of information which can help you out if you find yourself in this position. They have also developed some helpful guides to help you understand your position.
Contact the Housing team
Tel: 01304 872265
Email: Housing.options@dover.gov.uk;