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What happens next?

If we decide your circumstances don’t meet all the legal criteria:

  • we will write to you our reasons for the decision
  • we may end any emergency housing and/or storage arrangements we have provided for you
  • we will explain how to request a review if you think our decision is wrong
  • we will set out your housing options to help you decide what to do next
  • we will offer you advice and assistance in your efforts to find somewhere to live

If we decide you do meet all the legal criteria:

  • we will arrange suitable temporary accommodation for you until you either find somewhere else to live yourself or while you wait to be offered a tenancy
  • we will list your housing options to help you decide what to do next
  • we will offer you advice and assistance in your efforts to find somewhere to live