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If you are homeless or threatened with homelessness

 What we need to know

Your right to a review

Advice for private rented tenants 

The duty to refer

Please be aware that this form will be completed by a supprot worker with your email address


Housing assistance referral form

 Complete our referral form »

  • An officer Officer will contact you within 7 working days to discuss your situation.
  • If you are homeless today please call us on 01304 872265 and a Housing Options Officer will contact you. You will still need to complete the referral form.  

If you have a support worker they can complete the referral form on your behalf, if you prefer. Your Housing Options Officer will assess your circumstances and support needs and:

  • offer you tailored advice to help you to stay in your current home or
  • find alternative accommodation before you become homeless
  • Even if you are not homeless right now, contacting us as soon as possible means we can begin to help you.
  • Our referral form will you give an indication of whether or not we can help you.

FAQs about temporary accomodation

The Homelessness Reduction Act 2018

This is our most recent primary legislation for homelessness, please click here if you would like to read further