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How to pay your Council Tax

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Direct Debit

Over 30,000 of our residents pay their Council Tax by Direct Debit. It's safe, secure and the simplest way to pay your bill.

Sign up to a Direct Debit »

 

Once your Direct Debit is set up, monthly instalments will be paid on time, every month and every year, even if changes are made to your instalments.

Direct Debit payments are protected by a guarantee

If you need a paper form, please download a Direct Debit form

Online

Please make sure you have your Council Tax account number to hand as well as your card details.

Pay online ».

 

Change your payment method

Change the way you pay or update your bank details.

Change your payment method »

 

Phone

Call our automated touch tone system 24 hours a day on 01304 872345.

Please make sure you have your Council Tax account number to hand as well as your card details.

Internet banking and standing order 

You will need the following information if you use your internet account or if you set up standing order payments with your bank.

  • Bank: National Westminster Bank PLC
  • Sort code: 60-07-04
  • Bank account number: 59272864
  • Payee: Dover District Council
  • Reference: Your Council Tax account number

If you are late paying or don't pay

The instalment date which is on your bill is the date by which it should have reached your Council Tax account, so you should make arrangements to make sure that the money arrives in time.

If you haven't spoken to us about a problem paying your bill, and you miss an instalment, we will ask you for payment.

Please see the arrears and debt recovery pages for information about what happens if Council Tax isn't paid on time.

Payment difficulties

If you have difficulty paying your Council Tax at any time, please contact us straight away. We are here to help, but once a summons has been issued the options are limited, and payment arrangements will include costs. 

Contact Council Tax

Email: council.tax@dover.gov.uk

Phone: 01304 872199