FI15332
Request
I would like to request the following information:
For your last 2 financial years, I would like to request the total amount (as a single cost figure, e.g. £100,000) of clawbacks and refunds your council has requested from care providers, specifically those providing care for the elderly including; residential homes, nursing homes and domiciliary care providers.
Clawback amounts frequently appear on remittance advice to care providers, they instruct providers to use credit the council has with the provider as payment towards other outstanding invoices.
I am hoping to use this information to understand the amount overpaid to care providers (and later reclaimed) before trying to identify the reasons behind overpayments.
Response
Dover District Council does not hold the information you are seeking. The social care authority within our District is Kent County Council, who should be able to assist you and can be contacted at the following address: freedomofinformation@kent.gov.uk.