FI15169

Request

I am contacting you with a request for information under the Freedom of Information Act 2000. My request relates to the number of complaints about aesthetic procedures in your local authority area.  

Definition of terms:

• We are defining 'aesthetic procedures' as non-surgical, cosmetic treatments. For example: filler injections, liquid Brazilian butt lifts, lipo reduction, liposuction, Botox and non-surgical/filler breast implants. This is not an exhaustive list – but please disregard complaints involving tattoos, piercings, hair treatments and massages.
• We are defining 'complaints' as customers of the business reporting negative experiences about their treatments.

We would like to request the following information: 

1. In the last 5 years, how many times have you been contacted with a complaint about an aesthetic procedure or non-surgical cosmetic treatment? 

Please break down the data as follows:

1^st January 2020 – 31^st December 2020

1^st January 2021 – 31^st December 2021

1^st January 2022 – 31^st December 2022

1^st January 2023 – 31^st December 2023

1^st January 2024 – 18^th September 2024

2. For each year, how many complaints related to injury, or health complications following a procedure?

Response

Over the last five years, I can confirm we have received no complaints relating to the type of aesthetic treatments outlined.