FI15123

Request

1. Homeless Applications and Interim Accommodation: 

- Over the past twelve months, how many people have made a homeless application to the Council?

- Over the past twelve months, how many people have been provided with interim accommodation pursuant to Section 188(1) of the Housing Act 1996?

- Over the past twelve months, how many people have been provided with interim accommodation pursuant to Section 189(b) of the Housing Act 1996?

- Over the past twelve months, what was the total cost of providing interim accommodation?

a) What proportion of this cost was paid to Travelodge and/or any of its parent companies/subsidiaries?

b) What was the total amount paid to Travelodge and/or its related entities over the past twelve months? 

2. Temporary Accommodation Expenditure and Associated Costs: 

- What has been the total expenditure on interim temporary accommodation (e.g., Travelodge, B&Bs) for homeless individuals over the past three financial years?

- Please provide a breakdown of these costs by location, including the number of placements made outside the borough.

- What has been the total expenditure on affiliated costs such as storage, taxis, and other related services for individuals placed in temporary accommodation outside the borough over the past three financial years?

- Please provide details of these costs by category (e.g., storage, transportation, etc.) and location. 

3. Protection of Personal Property for Homeless Applicants: 

- Over the past twelve months, how many homeless applicants have had their personal property protected by the local authority?

- What is the average length of time that a homeless applicant’s personal property is stored by the local authority?

- What is the average cost of storing a homeless applicant’s personal property while they are in interim accommodation?

- Under what circumstances does the local authority protect the personal property of homeless applicants?

- As part of the homeless application process, does the local authority expressly ask the homeless applicant whether they need their personal property protected?

- If not, please state the reasons why this question is not asked.

- Please provide copies of the local authority’s policies regarding homeless applications.

- Please provide a copy of the local authority’s policy regarding the protection of the personal property of homeless applicants.

- Please disclose a copy of the council's homeless procedures manual or policy document followed by housing solutions officers at its homeless service centres/homeless persons offices.

- Over the past three years, how many complaints have been made by homeless applicants regarding the council’s failure to protect their personal property? 

4. Proactive Measures to Reduce Temporary Accommodation Costs: 

- What specific measures has the council taken to reduce the reliance on temporary accommodation outside the borough, such as Travelodge and B&Bs?

- Has the council developed or initiated any programs to increase the availability of local temporary accommodation, particularly through the use of empty properties or land within the borough? If so, please provide details. 

5. Utilisation of Empty Properties and Land: 

- How many empty properties and parcels of land are currently owned by the council that could potentially be used for temporary accommodation?

- Has the council considered or initiated any compulsory purchase orders (CPOs) to acquire vacant properties for conversion into temporary accommodation? If so, please provide details, including the number of properties targeted, the outcome, and associated costs.

- What steps has the council taken to encourage community/ non-profit groups or social enterprises to make use of disused land or buildings via adverse possession for temporary accommodation or support services? Please provide examples, if any. 

6. Comparative Models and Best Practices: 

- Is the council aware of successful models such as Calderwood House in Cumbria, where an empty property (a former police station) was transformed into temporary accommodation and support services? If so, has the council explored similar initiatives within the borough? Please provide details of any discussions, plans, or actions taken.

- Has the council considered offering similar arrangements, such as a peppercorn rent, to community groups or social enterprises willing to repurpose empty properties for temporary accommodation or support services? If not, what are the reasons for not pursuing this option? 

7. Support Services for Individuals in Temporary Accommodation: 

What support services does the council currently provide for individuals placed in temporary accommodation outside the borough, particularly in terms of maintaining their connection to local support networks, healthcare providers, and other essential services?

Are there any programs in place to assist individuals in transitioning from temporary accommodation outside the borough to permanent housing within the borough? If so, please provide details on the nature of the support provided, outcomes, and costs. 

8. Monitoring, Evaluation, and Complaints: 

How does the council monitor and evaluate the effectiveness of its temporary accommodation placements, particularly those made outside the borough? Please provide any available data on the impact of these placements on residents, including any assessments of detriment or distress caused.

Has the council conducted any cost-benefit analysis comparing the current expenditure on temporary accommodation outside the borough with potential savings from investing in local solutions (e.g., repurposing empty properties)? If so, please provide the findings.

Response

1. As follows: 
   1. Between 1 September 2023 and 31 August 2024 there have been 554 applications.
   2. 421 - This information is not split between 188(1) and 189(b).
   3. 421 - This information is not split between 188(1) and 189(b).
   4. This information can be found on the Council’s website as part of the payment to suppliers data at https://www.dover.gov.uk/Corporate-Information/Financial-Information/Payments-to-Suppliers/Payments-to-Suppliers.aspx.
2. This information can be found on the Council’s website as part of the payment to suppliers data at https://www.dover.gov.uk/Corporate-Information/Financial-Information/Payments-to-Suppliers/Payments-to-Suppliers.aspx.
3. As follows:
   1. The Council does not hold this information as we do not record this information.
   2. The Council does not hold this information.
   3. The Council does not hold this information as this is determined by the storage company. 
   4. We ask all applicants if they have made arrangements for their personal effects and to avoid costs to them at a later date, they sometimes store their effects at family/friends. If there is no other option we will arrange storage
   5. Yes
   6. Not applicable
   7. There are no specific policies, we follow homelessness legislation.
   8. This is attached.
   9. The Council does not hold any such manual or policy.
   10. Zero.
4. As follows:
   1. The Council has a varied supply of temporary accommodation within the district. Accommodation such as Travelodge is used mainly for applicants with physical disabilities such as wheelchair user.
   2. The Council is committed to providing affordable temporary accommodation and has increased its stock of properties used specifically for temporary accommodation purposes by purchasing ex-Right to Buy properties throughout the district. In addition, there has been some development of temporary accommodation.
5. As follows:
   1. The Council does not hold this information as we have not assessed all Council owned empty properties and land in relation to their suitability for temporary accommodation.
   2. No.
   3. No acquisitions of this type have taken place.
6. As follows:
   1. The Council is not actively looking to acquire and convert privately owned existing buildings for temporary accomomdation, although all opportunities of this nature presented to us are investigated.
   2. The Council leases many buildings to third sector organisations for a variety of purposes. If an organisation approached the Council, wanting to lease a building to provide temporary accommodation, this would be explored in the same way.
7. As follows:
   1. We do not provide a dedicated support service however our Temporary Accommodation Team maintains contact and we move households back into the District at the earliest opportunity.
   2. No.
8. As follows:
   1. No.  If there are issues, each case is dealt with on an individual basis.
   2. No.

 

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