FI15103

Request

  1. Current System(s): * What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)

  2. Access-Controlled Doors: * How many doors across all of your sites have access control systems installed? How many per each site?
  3. Access Control Types: * Please provide a detailed breakdown of the different types of access control hardware in place (e.g., magnetic lock doors, paxton p50 door readers, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).
  4. System Age: * When was your current access control system installed? Which company installed it?
  5. System Integration: * Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management, CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with?
  6. Supplier Information: * What are the names of the suppliers of your existing access control system? * Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors? If not, where do you purchase these from?
  7. Manufacturer and Models: * What manufacturer and model of hardware, cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of  equipment; card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the ongoing cost for fobs/cards (including VAT) each month/year.

  8. Management Software: * What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro) age and Distribution Details:
  9. Consumable Usage: * Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum.
  10. User Information:  * How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building. Maintenance and Support:
  11. Management and Contact Information: * Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.
  12. Support/Maintenance Contracts: * Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?
  13. Future Plans/Planned Changes: * What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?

 

Response

  1. Cotag access system
  2. 7 doors – 1 site
  3. The Council does not hold this information.
  4. 2015 Security by Design
  5. Integrated with ID card but no systems   
  6. Security by Design.  We purchase our access cards through Windmill Computing.
  7. As above for the hardware.  There are currently no ongoing costs.  The model of the cards we use is MIFARE Type A 1k byte Plain White ISO Card – NUID. In June 2023, we spent £222 (including VAT and delivery), and in July 2024 we spent £102.60 (including VAT and delivery fee).
  8. Si Pass Integrated Configured Client, version 2.6.
  9. Over the last year, we have issued roughly 84 new access cards. Which averages to be 7 new access cards each month. This number can fluctuate depending on recruitment and replacement cards. We do not track any cards that are lost and replaced nor returned faulty/damaged so cannot provide any figures on this.
  10. We only have one site, and our users range from 480 to 580.
  11. The information you have requested is exempt from disclosure under Section 40(2) of the Freedom of Information Act as the Council considers the names and contact details of individual members of staff to be personal data.  The names of staff working in public authorities are personal data as defined by Article 4(1) of GDPR and also Section 3 of the Data Protection Act 2018 and the release of this data would contravene the data protection principles.  The relevant department can be contacted at property.services@dover.gov.uk.
  12. Yes – on going
  13. Currently no plans.