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Interpretation and Translation Services
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Question
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Notes
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Response:
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What was your overall 23/24 spend for interpretation and translation services?
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Apr’23 – Mar’24
Spend to include all service formats across all contracts held
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What was your overall 22/23 spend for interpretation and translation services?
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Apr’22 – Mar’23
Spend to include all service formats across all contracts held
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What was your overall 21/22 spend for interpretation and translation services?
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Apr’21 – Mar’22
Spend to include all service formats across all contracts held
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Please confirm the following details for your provider(s) of interpretation services for each year:
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Response:
Please add additional columns if required
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Provider 1
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Provider 2
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Provider 3
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Provider 4
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Provider name
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e.g. inhouse / provider name)
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Scope of contract and value of spend where in scope in Apr’23-Mar’24 year
a) Pre-booked face-to-face
b) Pre-booked video
c) Pre-booked telephone
d) On-demand video
e) On-demand telephone
f) British Sign Language
g) Interpreters on wheels
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a) Yes/No, If yes £x
b) Yes/No, If yes £x
c) Yes/No, If yes £x
d) Yes/No, If yes £x
e) Yes/No, If yes £x
f) Yes/No, If yes £x
g) Yes/No, If yes £x
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Value of spend against each in-scope service Apr’22-Mar’23 year
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Value of spend against each in-scope service Apr’21-Mar’22 year
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Current contract start date
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DD/MM/YYYY
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Current contract end date
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DD/MM/YYYY
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Any extension options available under the existing contract
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e.g. 2 x 12 months
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How was this contract awarded?
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e.g. Tender / direct award
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Which procurement framework was used to award this contract?
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e.g. NHS SBS / ESPO / No framework used
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Have service credits been applied in the last 12 months?
If yes, what performance failure was this linked to?
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e.g. Yes - non-fulfilment of BSL
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Is there is an exclusivity clause, which would prevent you from piloting additional or complementary interpreting services during the duration of your current contract?
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Yes/No
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From which budget within your organisation are interpreting services funded?
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Budget/Department name
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Which staff member/job role is responsible for signing off that budget?
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e.g. Equality, Diversity & Inclusion Lead
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Which staff member/job role manages the interpretation services contract(s)?
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e.g. Equality, Diversity & Inclusion Lead
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