FI14775

Request

  1. Please advise me what are phone lines opening hours for Council Tax, Business Rates and Benefits
  2. Also are calls dealt with by a corporate team or by the Council Tax, Business Rates and Benefits teams

Response

  1. Monday to Friday from 9.00 am to 5.00 pm.
  2. The Customer Services Team deal with calls for Council Tax, Business Rates and Benefits with the exception of Housing Benefit overpayments and corporate debt, the Corporate Income team take these and are part of the Revenues & Benefits service.