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Cross-channel traffic disruption

Dover town is significantly impacted when there are high volumes of cross-channel traffic and freight, or during delays caused by weather, strikes or unexpected disruption. 

We know this can make it difficult for residents to go about their daily lives. For businesses in the district it can have a detrimental effect on trade, particularly those in Dover town. 

We understand how frustrating this can be and the impact on those living and working here, as well as for those wishing to visit our beautiful district. 

Dover District Council (DDC) has repeatedly raised its concerns with the Government about investing in Kent’s road network and improving the road infrastructure around Dover to help reduce the impact and keep traffic moving. 

Community impact and support 

DDC is not responsible for maintaining or running the road network nor traffic enforcement which falls under National HighwaysKent Highways and Kent Police respectively. 

However, Dover District Council works closely with the community to understand the impact on residents and businesses when the town is affected by disruptive periods. 

The Council feeds this back to the Kent and Medway Resilience Forum (KMRF), which is a partnership of organisations, including DDC, working to improve resilience and ensure a co-ordinated response to emergencies that affect communities in the county. 

Christmas 2024 getaway: KMRF has written to communities letting them know the expected busiest cross-channel traffic days this Christmas and when Operation Brock will be in place.

Read KMRF's Christmas 2024 getaway letter

Entry Exit System (EES) 

The European Union (EU) has delayed the introduction of its Entry Exit System (also known as EES). While we await further clarity on when the checks will be brought in, we continue to work closely with our partners to ensure the needs of our communities are heard. 

EES is an automated system for registering travellers from the UK and other non-EU countries and will require travellers passing through the Port of Dover and Eurotunnel on their way to Europe to register facial and fingerprint scans.

Processing people through the system will naturally take much longer than it does now. This could lead to significant delays and DDC is pressing the Government to take urgent action to address this.

Useful links and local contacts 

In the event of traffic disruption in the town, here are links to local services should you need to check if there are any changes. 

Traffic

Public transport

To keep up to date with any service disruption see:  

Health services

Education

Waste

If there are problems with waste collections due to traffic, please see: 

Community