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Customer Services

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A Commitment to Customer-focussed Services

As part of a major commitment to deliver the best customer-focussed services and support to all communities, Dover District Council is making big moves to enhance the way we deliver our services to you.

The New Dover Area Office

Dover Area Office, under its brand new image Dover District Council @ your service, has moved from its site in Maison Dieu Gardens to a new home in Castle Street.

More on the new Dover Area Office...

 

Customer Care Improvement Programme

A Customer Care Improvement Programme has been developed to address areas where performance can be improved and deliver wider aspirations and this includes a new location for Dover Area office.

Chart - Customer Focused Services

 


For more information, or if you have any comments, please contact Graeme Webb or Emma Bumstead in the Customer Services Team on (01304) 872404 or (01304) 872405, or e-mail: customerservices@dover.gov.uk