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Home Page > Customer Services

Customer Services

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Customer Services

Customer Services

New 'Gateway' Service
Dover District Council has joined up with Kent County Council to create a new Gateway Service at Dover Area Office. The fantastic new facility opened in July 2009 and offers a full range of community services.
Change of Circumstances
Notify the Council of a Change of Address or Deceased Person online
Comments, Compliments & Complaints
Customer feedback is so important to us in improving our services. We have put in place a simple but wide-ranging feedback procedure.
Customer Service Values
We believe our Customers have the right to expect the best possible service and to support this view we have established clear values.
Communication Survey
Summary of results of our Communication Survey

Service Standards
As part of a major commitment to deliver the best customer-focussed services and support to all communities, we are making big moves to enhance the way we deliver our services to you

Customer Services Logo

Contact Customer Services

Tel: 01304 872428
Email: customerservices@dover.gov.uk

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Dover District Council
White Cliffs Business Park
Dover, Kent CT16 3PJ

Tel: 01304 821199

E-mail: customerservices@dover.gov.uk.

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